COMPLIANCE

Privacy Policy

Last updated: August 2025

Halo Fortune Group Pty Ltd
Suite 902, Level 9, 3 Bowen Crescent, Melbourne VIC 3004
Phone: 1300 741 668 | Email: admin@halofortune.com.au
ABN: 51 167 597 122 | Australian Credit Licence Number: 483923

1. Introduction

Halo Fortune Group Pty Ltd(“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and manage your personal and credit-related information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and other applicable laws.

2. What Information We Collect

We may collect the following types of information:

Identity details: name, date of birth, address, email, phone number
Financial information: income, employment details, tax records, bank statements, liabilities
Credit-related information: credit history, applications, defaults, scores
Sensitive information: only with your consent or as required by law
Online data: device type, IP address, website interactions (e.g. via cookies)

3. Why We Collect Your Information

We collect personal and credit-related information to:

Assess your creditworthiness and process your applications
Manage and monitor your loan or financial product
Comply with legal and regulatory obligations
Communicate with you about our services and offers (unless you opt out)
Improve our products and customer service

4. How We Collect Your Information

We collect information through:

Your applications, forms, and communications with us
Referrals from brokers or business partners
Credit reporting bodies and identity verification services
Public records, your representatives, or employers

5. Who We Disclose Your Information To

We may share your information with:

Credit reporting bodies and financial institutions
Mortgage insurers, legal and settlement agents
Our technology and service providers (including cloud storage)
Government agencies such as ASIC, AUSTRAC, AFCA as required by law
Any party you consent to, or as otherwise permitted by law

6. Overseas Disclosure

Some of our service providers may be located overseas, including in China, Singapore or other countries. Where your data is stored or processed offshore, we take reasonable steps to ensure it complies with the Australian Privacy Principles.

7. Storage and Security

We take steps to protect your personal information through encryption, access restrictions, audits and monitoring. Information is retained for at least 7 years or as required by law.

8. Access and Correction

You may request access to your personal or credit information, and request correction if it is inaccurate. To do so, contact us at admin@halofortune.com.au or 1300 741 668. We will respond within 30 days.

9. Direct Marketing and Your Preferences

We may use your information to inform you about products or services we think may be of interest to you. You may opt out at any time by contacting us.

10. Complaints

If you believe we have breached your privacy, please contact our team at admin@halofortune.com.au. We will investigate your complaint and respond within a reasonable timeframe. If not resolved, you may escalate to:

Australian Financial Complaints Authority (AFCA)
Phone: 1800 931 678 | www.afca.org.au

Office of the Australian Information Commissioner (OAIC)
Phone: 1300 363 992 | www.oaic.gov.au

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website at www.halofortune.com.au.